Online Peer Support is pro-recovery, with a focus on maintaining a support, trigger-free, positive environment. If you have any questions about the rules, please ask us at

• Confidentiality is essential – anything discussed in the group should not be discussed outside of the group. The information that you share will remain confidential within the groups except for the following:
– You are clearly in imminent danger such that you may seriously physically harm yourself or others;
– There is reasonable grounds to suspect that there is any physical or sexual abuse.
If any of the situations above becomes apparent, the moderator will report to the appropriate authorities.

• Group members must be non-judgmental, respectful, and non-critical of each other at all times. This also means no use of profanity/swear words, insults, or derogatory comments.

• Try to keep potentially triggers to a minimum. There should be no mention or discussion of dangerous behaviours, or details such as “numbers”- calories, weights, BMI’s, fitness activity times/distances, etc. You can mention generally what you struggle with or are recovering from, but please don’t be so specific as to say “I was at _______ earlier today and then _________”. If you’re not sure, the safest thing to do is ask in the chat if the topic you want to bring up is especially triggering for anyone else currently there. You can always feel free to ask the Moderators to start a private chat with you, if you want to talk more in-depth.

• Personal information should not be shared on the chat.
– No contact information (phone, email, social media profiles) can be shared
– You can choose to tell others your first name, but not last name
– You can mention what city you live in, but not an address or nearby intersection
– You can talk about the type of work you do or classes you take, but not the particular company, store, school, or location
– If you’re telling others your age, please use a range (teens, late 20s, early 50s)

• When talking about various resources and treatment programs, please remember that:
– If you are currently in a program, try not to mention the exact program, unless it is a Looking Glass program
– If you’ve utilized a resource or been through a program and had a bad experience, you can briefly mention this, but please stay away from openly judging or giving specific details
– If you’re looking to learn more about resources and treatment programs, please ask the moderator to provide you with some links.

• There is no obligation to talk; participants can say as much or as little as they like.

• Our moderators are professionals with extensive training and experience in supporting individuals with eating disorders. The moderator is the group leader and responsible for the group as a whole. They are to be treated with respect at all times.

• Please note this is not a crisis service. If you find you are struggling and require immediate help, please contact your local Crisis Centre:

As you become a more actively involved with Online Peer Support, you may start building stronger connections with other participants. Currently, we do not facilitate connecting outside of the chat session. That being said, always feel free to let us know who you’ve drawn closer to, and we’ll keep you in the loop as we experiment with alternatives.