Is there a cost?
The Looking Glass Foundation online chat is completely free! We do our best to make everyone feel welcome and comfortable.

Can I enter midway through the group?
Of course you can! Join us at the start or part-way through, whichever you prefer.

Is it okay if I just observe and not ‘chat’?
Never feel pressured into chatting. Our facilitators will welcome you and ask you questions, but if you are uncomfortable answering, don’t worry. Alternatively, if you’d like to start a private conversation with one of our trained facilitators. Just ask! They’ll be happy to chat with you 1 on 1.

What sort of things are chatted about?
Most people are coming to talk about a possible eating disorder, body image issues, self-esteem, disordered eating, or their friends/family who may suffer from an eating disorder.

Is it confidential?
Yes. Everything chatted about in the chatroom is 100% confidential.

Does it matter what age?
Most individuals coming to chat are adolescents to young adults, but often there could be others looking for help for a friend, or family member. We welcome all ages!

Does it matter what gender, or ethnicity I am?
Eating disorders can affect anyone. They aren’t hampered by race, or age, or gender. Everyone is welcome to come and chat!

Are there any rules?
This is a pro-recovery chat group. The group does not discuss numbers, weights, diets, or anything triggering so that everyone can feel safe to talk about how they are feeling.

How do I change my display name in the chat?

  1. (While logged in) Go to http://www.lookingglasscommunity.com/account/
  2. Click on ‘Edit’
  3. Type what you want your display name to be in the ‘Nickname’ field
  4. ‘Save Changes’
  5. Click on ‘Edit’ again
  6. Using the dropdown menu, select the new ‘Nickname’ as your ‘Display Name’
  7. ‘Save Changes

If your display name doesn’t save/change, please send an email to chat@lookingglassbc.com with what you’d like your display name to be.

Note: Display names must not contain personal information (email, first + last name, etc.). Also, please do not change your display name to that of another user, or on a repetitive basis.