Chat Disclaimer

Disclaimer: Using this chat means that you have read and agree with our Privacy Policy and Terms of Service, and promise to abide by our Rules. Moderators will appear in red and participants will appear in teal.

Chat Session Times

All times are in Pacific Time (Vancouver, BC)

Monday: 7:30-9:00 PM

Tuesday: 12-1:30 PM and 4:30-6:00 PM and 7:30-9:00 PM

Wednesday: 8:30-10:00 PM

Thursday: 12 – 1:30 PM and 4:30-6:00 PM and 7:30-9:00 PM

Friday: 7:30-9:00 PM

Sunday: 7:30-9:00 PM

If we need to cancel a chat session, we will do our best to post it ahead of time. For those using a computer, it will show up in the right sidebar. For those on mobile devices, it will be further down along this page.


As of Thursday, June 24th, Online Peer Support (OPS) Chats have moved to our new and improved digital platform.

To continue using this service, please sign up on the new Looking Glass Program Hub by following these steps:

  1. Watch this short video with step-by-step instructions on how to create an account and navigate around the platform
  2. Sign up on the Looking Glass Program Hub and complete your profile
  3. Before joining your first OPS chat on the new platform, please watch this short video to familiarize yourself with the new layout and other helpful tips for accessing the OPS chats
  4. Visit our website for more information, or to access pdf versions of these video guides

If you have any questions or concerns, please reach out to us at We would love to hear your feedback about the Online Peer Support program so if you’d like to share your thoughts, please fill out this short anonymous survey.

In crisis or need some additional support?

BC Crisis Line:  1-800-784-2433

Mental Health Support Line:  310-6789

Online Crisis Chat for Youth:

Online Crisis Chat for Adults:

Kids Help Phone:  1-800-668-6868  or

Recovery App: Rise Up and Recover